You’ve counted the ceiling tiles three times, studied every magazine, and even put tongue depressors in your mouth pretending they were fangs. We’ve all been there. Waiting and waiting for our doctor, wondering if anyone knows we’re still there—and if they even care. That’s not how people want to be treated. It’s not surprising, then, that what people value most when choosing a podiatrist is not necessarily their medical knowledge, but their interpersonal skills.
A podiatrist who doesn’t keep his or her patients waiting, takes the time to listen carefully, and is easy to talk to, is valued far and above one without such characteristics. It’s all about being respectful—of patients’ feelings, time, needs, and uncertainties. Patients want to feel that their doctor truly cares about their well-being, takes their concerns seriously, and thoroughly attempts to understand their needs.
Of course medical expertise and the latest research and technology rank right up there too. In addition, people value prompt responses to their calls or e-mails, as well as being able to be seen on short notice.
At Austin Foot and Ankle Specialists, Dr. Craig H. Thomajan DPM, FACFAS and Dr. Shine John DPM, FACFAS are committed to providing the kind of service you want and expect, because they believe that’s exactly what you deserve. If you’re choosing a podiatrist, call (512) 328-8900 and experience just how much we respect and value our patients. You can also visit us online or at our Austin, TX office. We’ll be happy to treat you—just how you’d like to be treated!
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